arabic
english
Aliaa Saeed
Agent Call Canter
0
Professional development of my experiences, development of the company, Contribute to the progress of humanity, develop my presentation and interpersonal skills and Obtain small fortune.
Personal Information
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Full Name :: Aliaa Saeed
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Email :
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Mobile
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JobAgent Call Canter
Education Inforamtion
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• Bachelor of Law, Ain Shams University-Faculty of Education, 2013 • Bachelor of mass commination in public relation, 6 October University, 2014
Education Inforamtion
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Working in The marketing department, Amer Group " Cairo, Heliopolis July 2013 to February 2014- present • Search for new customers and good working relationships with them and open new markets. • Product / service display through meetings in a professional and attractive. • Follow-up customers to sell products in different ways through phone, e-mail and other interviews. • Negotiate with customers on prices, contracts and payment methods and duration of shipping / delivery. • Study of competitors and their products / services well so you can bring out the strengths of your product and weaken others ... next to your contribution to the development of products / services company for customers. • Handling problems and customer complaints and increase their membership you my company. Customer Service, Vodafone , WESALA Company, " Cairo, Heliopolis October 2014 to April 2015 • Receive all inquiries and complaints from customers and speed of response. • Good handle with the inquirer or complainant to suit the nature of the query, or the complaint and as befits the status of the institution. • The implementation of policies and instructions for customer service and approved by the Director of Marketing and Procurement. • Write a daily report to show what has been achieved from work. • Responsible for keeping all records Quality models instructions customer service and all business subject to internal audit